Service Agreement & Liability Waiver

3. Detailing, paint correction and ceramic coating

• Results vary. We will use professional care, but we cannot guarantee complete removal of every stain, odor, scratch, swirl, water spot, etching or defect. Deep scratches, rock chips, and damage through the clear coat cannot be polished out.
• Paint thickness. Polishing removes a small amount of clear coat. Thin, repainted, single-stage or previously over-polished paint carries a higher risk of burn-through or haze. We may stop or limit correction on any panel we believe is unsafe to polish.
• Water and chemicals. Washing, steam and extraction can expose existing leaks, loose seals or failing electronics. Cleaning products can affect already damaged, sun-rotted, dyed or poorly repaired surfaces.
• Ceramic coating. Coatings need time to cure. Follow the aftercare instructions you receive. Coating warranties are provided by the coating manufacturer, apply only to the specific product and term on your invoice, and require the maintenance described in the warranty.

4. Window tint installation

• Texas tint laws. Texas law limits how dark tint can be, including on the windshield and front side windows (Texas Transportation Code §547.613). You choose your film and shade. You are responsible for making sure your tint complies with the law where you drive, and for any citation, inspection failure or required removal. If you have a medical exemption, you must obtain and carry it yourself.
• Curing. Small water pockets, haze or streaks are normal for several days while the film cures. Do not roll windows down for at least 3 to 5 days, or as instructed.
• Glass and components. We are not responsible for existing chips, cracks, scratches, delaminated glass, or window regulators, motors, seals, trim, sensors or antennas that are worn, loose or already damaged.
• Film warranty. Film warranties are provided by the film manufacturer for the product listed on your invoice.

5. Window tint removal

Old film, especially film that is aged, sun-baked or poorly installed, can be bonded tightly to the glass. Removing tint can damage rear-window defroster lines, embedded antennas and glass coatings, and can leave adhesive residue. We use careful methods, but we are not responsible for defroster, antenna or glass damage caused by removing existing film, and we cannot guarantee that every trace of adhesive will come off.

6. Vinyl wrap and PPF removal

Removing vinyl or PPF can pull up paint or clear coat, especially on repainted, resprayed, aftermarket, poorly bonded, chipped or sun-damaged panels, and on film that has been on the vehicle a long time. Removal may leave adhesive residue or reveal uneven fading ("ghost lines") where the film covered the paint. We are not responsible for paint, clear coat or trim that lifts during removal, or for fade differences that were hidden under the film.

7. Vinyl wrap and PPF installation

• Normal installation characteristics include relief cuts, seams, wrapped or trimmed edges, small dust specks, and minor lifting on complex curves. These are not defects.
• Trimming. Film may be trimmed on the vehicle. We use care and knifeless tape where practical, but small marks along edges can occur.
• Repainted or damaged paint. Film adhesive may not bond well to, and may later lift from, repainted, aftermarket, or damaged paint. Future removal from those panels carries the paint risks in Section 6.
• Parts. We may remove and reinstall emblems, badges, trim, lights or similar parts. Old clips, tape and fasteners can break; we are not responsible for parts that are brittle, already broken or not reusable.
• Film warranty. Film warranties are provided by the film manufacturer and cover the product, not damage from accidents, misuse or improper care.

12. Paddock Pass memberships

These terms apply if you join a Paddock Pass membership (Green Flag, Pole Position or Podium). You accept this Agreement once when you join, and it covers every member visit.

• Automatic billing. Your membership renews every month. We charge the card you give at sign-up automatically, on the same day each month, until you cancel.
• Price. You pay the monthly price shown at sign-up for your plan. Prices are for sedans and coupes; SUVs and trucks add $20 a month. Each additional vehicle on the same membership is 10% off its full monthly price, including the SUV or truck charge.
• Eligibility and first month. Memberships are for vehicles with a ceramic coating installed by Slipstream. If your vehicle doesn't have one, your first month is a Showroom detail ($450 for a sedan or coupe) in place of the first month's membership fee, and monthly billing starts in your second month.
• Minimum term. Your first 3 monthly payments are required. After that, the membership is month to month.
• Cancelling. After the minimum term you can cancel at any time by call, text or email, with 30 days' notice. We will confirm your cancellation in writing. We do not refund partial months. Unused visits and extras end when your membership ends, with no refund or credit.
• Price changes. We will tell you by text or email at least 30 days before a new price applies, and you can cancel before it takes effect. Founding-member prices are locked for 12 months.
• Included visits and rollover. Your plan's visits are for each membership month (the period between billing dates). An unused visit rolls over to the next month only, then expires. You can roll over up to one month's worth of visits, and rolled-over visits are used first. On a membership with more than one vehicle, visits are shared between the vehicles on that membership.
• Included extras. Ceramic toppers, Level 2 details and yearly inspections included in your plan must be used within 60 days of when they become due, then they expire.
• Missed appointments. If you cancel a member visit less than 24 hours before it starts, or don't show up, that visit counts as used.
• No cash value. Visits and extras can't be transferred to another person or vehicle outside your membership, and can't be exchanged for cash, credit or other services.
• Pausing. You can pause up to 2 months a year at no charge. Ask before your next billing date. Unused visits and extras are held while you're paused and pick back up when your membership resumes.
• Failed payments. If a monthly charge fails, member visits are on hold until it goes through.
• Your vehicle. Each membership covers the vehicle named at sign-up. You can switch to a different vehicle once a year.
• Condition. If your vehicle is far below maintenance level (heavy pet hair, stains or neglected paint), the first visit may need a one-time reset detail at member pricing. We will quote it before doing any work.
• Booking. Member visits are at our shop at 10336 Quest Dr, Frisco, during normal hours. We do not offer mobile member visits. Membership is limited; new sign-ups join a waitlist when it is full.
• Discounts. The founding-member discount is $10 off per membership, not per vehicle. Your plan's member discount applies to detailing services (including paint correction and add-ons) and ceramic coatings only. It does not apply to window tint, paint protection film (PPF) or the monthly price. Membership discounts do not combine with other offers, except referral rewards (section 13).